NHS Hack Day - Geeks who love the NHS

A.I GP call handler

Developed at: Cardiff, 1 — 2 Mar 2025

CC BY-NC Paul Clarke

About

A.I GP call handler that handles incoming calls and triages them for the surgery team

Congested call times early in the mornings make it difficult to book an appointment with the GP, as such we’ve come up with an A.I GP call handler prototype that uses natural voice recognition to listen and respond with appropriate actions make make an appointment with the GP surgery.


Presentation Video


Code and Licence

Source code: https://github.com/sts-ryan-holton/nhs-hackday-2025